What our Customers say...


Had no problems with them at all, was all very nice and helpful, worked with my busy schedule.

They showed up and helped me on my worst night, making sure I knew everything was going to be fine.

Very prompt and knowledgeable. They explained the process to us every step of the way!

The staff was friendly, professional, and fun to work with.

Great service and very personable. Would definitely recommend them and use in the future.

Great job!

Very nice and professional people.

Thanks for the immediate help!

Did a great job!!!

They were great! Thank you for cleaning my towels!!!!!

Thank you for all the help! You just helped save my grandmother and mother's home and lives!

Everything from the initial phone inquiry to completion was handled extremely well. Everyone was very helpful, courteous, professional, undertanding, and so kind during the whole process. I can't say enough about Jana and the entire crew. They all went above and beyond in every aspect of the job. Thanks so much!

"You helped me so much through this terrible home break in. The work was wonderful and the support from all of the crew was so helpful to me. It's a terrible situation and everyone was wonderful. I couldn't have made my way through this alone feeling without you! It means so much!"

They did a great job in all of their services to me during this frustrating time. Wendy was very professional and Gilbert was also. I appreciate them so much. They did an awesome job and were very nice. 

We recently had our carpets in our home cleaned by SERVPRO of West ...Amarillo who performed a outstanding job! The team of Wendy and Gilbert were true professionals. We have used other companies in the past and there is no comparison. We highly recommend SERVPRO of West Amarillo. Thank you again for a job well done.

I was thoroughly impressed with this company!  Jana took great care in making sure my husband and I were taken care of.  The items that their company accidentally damage (which is almost inevitable) were replaced.  They were available to help even after normal business hours and prompt getting back to me if I left a message.  I would definitely recommend using their services if you suffer a loss.