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What to Do Until Help Arrives -Water Damage

3/30/2018 (Permalink)

What do you do when you find water damage in your home or office?

SERVPRO of West Amarillo has you covered. We have made a list of what to do and not do while you wait for help to arrive.

DO: (Clean Water)

  • Shut off the source of water if possible or contact a qualified party to stop the water source.
  • Turn off circuit breakers for wet areas of the building, when access to the power distribution panel is safe from electrical shock.
  • Remove as much excess water as possible by mopping and blotting.
  • Wipe excess water from wood furniture after removing lamps and table top items.
  • Remove and prop up wet upholstery cushions for even drying.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Remove to a safe, dry place any paintings, art objects, computers, documents and other materials that are valuable or sensitive to moisture.
  • Use wooden clothespins to keep furniture skirting off damp floors.
  • Hang draperies with coated hangers to avoid contact with wet carpeting or floors.
  • Hang furs and leather goods to dry separately room temperature.

DO: (Contaminated Water)

  • Avoid all contact with sewage and items contaminated by sewage
  • Wash your hands thoroughly after contact with contaminated items

DON'T: (Clean Water)

  • Enter rooms with standing water where electrical shock hazards may exist.
  • Enter affected areas if electrical outlets. switches, circuit breakers or electrical equipment are exposed to water. Always avoid electrical shock hazards.
  • Leave books, newspapers, magazines or other colored items on wet carpets or floors to cause staining.
  • Leave oriental rugs or other colored rugs on wet wall-to-wall carpets to cause staining.
  • Use your household vacuum cleaner to remove water, possibly causing electrical shock or damage to the vacuum cleaner.
  • Use TVs or other appliances while standing on wet carpets or floors, especially not on wet concrete floors.
  • Turn on ceiling fixtures if ceilings are sagging from retained water.

DON'T: (Contaminated Water)

  • Spread contaminated water by walking unnecessarily on damaged or wet areas.
  • Turn on the HVAC system if there is a possibility of spreading contaminated air.
  • Use household fans to dry the structure and spread contaminates.
  • Use products for personal hygiene and cleanliness if exposed to the contaminated areas.

If your home or business has suffered a loss from water or sewage, call SERVPRO of West Amarillo today at (806)331-4555

Keeping Your Business Open During Restoration

3/30/2018 (Permalink)

Did you know?

As many as 50% of businesses my never recover following a disaster, according to the latest industry research. Failure to recover can be caused by closing the doors for too long while the restoration process is completed.

SERVPRO of West Amarillo prides itself in keeping businesses up and running if at all possible while we work to restore the building and contents. Whether the damage is caused by fire, smoke, or any type of water, we do our best to avoid closing of business. In the instance of fire or smoke damage, if the building is safe to operate out of, we can use a number of products and equipment, or even work after business hours to best suit your company's needs. The same applies for water damage. Our equipment can be placed in areas that will be out of they way for daily operations. If not, we can place drying equipment at he time of close and come back and remove it before the start of the business day to ensure a safe and pleasant day for employees and customers.

If your business has fire, smoke, or water damage, call SERVPRO of West Amarillo today: (806)331-4555

Flood Tips

3/30/2018 (Permalink)

Floods are one of the most common and widespread disasters in the United states. Whether your home or business is near a coastline, along city streets, in the mountains, near a river, or even in the desert- there is always a potential for flood damage.

SERVPRO of West Amarillo offers you these tips:

  • Stay away from floodwaters. If you come up on a flowing stream where water is above your ankles, stop, turn around, and go another way. Six inches of swiftly moving water can sweep you off your feet.
  • If you approach a flooded road while driving, turn around and go another way. If you are caught on a flooded road and waters are rising rapidly around you, get out of the car quickly and move to higher ground. Most cars can be swept away by less than two feet of moving water.
  • Keep children out of the water. They are curious and often lack judgment about running water or contaminated water.

If a flood does strike your home or business, contact SERVPRO of West Amarillo (806)331-4555

Even minor floods have the potential to cause major damage to a structure when not treated quickly and properly, and the cleanup is often and overwhelming task. The SERVPRO system is prepared to handle any sized disaster.

When fire and water take control of your life, SERVPRO of West Amarillo will help you take it back.

What to Do Until Help Arrives -Fire/Smoke Damage

3/30/2018 (Permalink)

What do you do when you find fire/smoke damage in your home or office?

SERVPRO of West Amarillo has you covered. We have made a list of what to do and not do while you wait for help to arrive.


  • Limit movement in the building to prevent soot particles from being embedded into upholstery and carpet.
  • Keep hands clean. Soot on hands can further soil upholstery, walls, and woodwork.
  • Place dry, colorfast towels or old linens on rugs, upholstery and carpet traffic areas.
  • If electricity is off, empty freezer abd refrigerator completely and prop doors open to help prevent odor.
  • Wipe soot from chrome on kitchen and bathroom faucets. trim and appliances, them protect these surfaces with a light coating of lubricant.
  • If heat is off during winter, pour RV antifreeze in sinks, toilet bowls, holding tanks and tubs to avoid freezing pipes and fixtures.
  • Wash both sides of leaves on house plants.
  • Change HVAC filter, but leave system off until a trained professional can check the system.
  • Tape double layers of cheese cloth over air registers to stop particles of soot from getting in or out of the HVAC system.


  • Attempt to wash any walls or painted surfaces with out first contacting SERVPRO of West Amarillo.
  • Attempt to shampoo carpet or upholstered furniture with out first consulting SERVPRO of West Amarillo.
  • Attempt to clean any electrical appliances (TV sets, radios, etc.) that may have been close to fire, heat or water with out first consulting an authorized repair service.
  • Consume any food or beverages that may have been stored close to fire, heat or water. (They may be contaminated.)
  • Turn on ceiling fixtures if ceiling is wet. Wiring may be wet or damaged and cause electrical shock, and air movement may cause secondary damage.
  • Send garments to the dry cleaner. Improper cleaning may set in smoke odor.

If your home or business has suffered from fire/smoke damage call SERVPRO of WEST Amarillo (806)331-4555

Mold - All the Colors of the Rainbow

3/30/2018 (Permalink)

Don't judge a mold by its color

There are many different types of mold and most people try to determine mold type by its color. Examples of mold colors include green, white, grey, brown, and black. The fact is that mold color hardly ever conveys ultra-specific information, as there exists both hazardous and non-hazardous types of mold within each group of colors. It is challenging, if not entirely impossible to establish whether or not a mold is dangerous based solely on its surface appearance. (information from site:

It is best to have any mold in question tested by a licensed professional.

If you need mole remediation in your home or business call SERVPRO at 1-800-SERVPRO to get in touch with a SERVPRO franchise that can take care of your specific mold needs.

Electrical Fire in Borger, Tx

2/15/2018 (Permalink)

Fire Damage Electrical Fire in Borger, Tx Our crew working hard to remove drywall and insulation damaged by fire.

A fire in your home or business may not always be caused by something on your property. This particular fire was caused by the neighboring home's electrical fence. This Borger, Tx home has suffered a large loss and is requiring a substantial amount of demolition and cleaning to restore it to its preloss condition. 

When a fire or smoke damage occurs and SERVPRO of West Amarillo is called out, we first access  the extent of the damages to the structure and contents, and decide if it can be restored on-site, or if the contents need to be packed out and restored off-site. 

With this home requiring demolition, we reached the agreement with the homeowner to pack the contents and bring them back for cleaning. We sent a demolition team back to the home to complete that stage, and kept a team at the shop to clean the contents and laundry. When the demolition is complete, we will have our cleaning crew go to the home to clean the remaining damage and prepare the home for rebuild. Once the home has been rebuilt, we will deliver the restored contents and set the home up the way it was before the fire. 

If you have fire or smoke damage to your home or office call SERVPRO of West Amarillo (806)331-4555 for more information.

Don't Come Home to Water Damage After Vacation

1/12/2018 (Permalink)

The last thing that should be on your mind when you’re on a vacation away from Amarillo, Tx is whether a broken pipe has caused an area of your home to flood. This can cause damage to your belongings and your home, so the best thing to do is to prevent the need for water pipe repair.

Prevent Burst Pipes

Broken pipes can be difficult to fix, and the damage can be costly. It’s best to keep this issue from ever happening. If you’re traveling out of town for an extended period of time, specifically during the winter, there are several steps you can take to prevent your home from being flooded:

• Don’t turn down the heat too far. If you keep the heat on, even if you turn it lower than if you were home, it can keep your pipes warm enough to prevent them from freezing.

• Keep the water running. You don’t have to run the water on full. If you allow the faucet to drip, this helps relieve the pressure in your water system, possibly eliminating water pipe repair.

• Wrap the pipes. If you wrap pipes, especially those that are exposed, with towels or blankets, it provides extra insulation against the elements.

Keep an Eye on Your Home From a Distance

If you’re going to be gone for several days, especially during the coldest parts of winter, it’s not a bad idea to have a neighbor, family member or friend stop by the house once in a while. This can be just a quick peek inside to verify there is no flooding or a broken pipe, or checking the thermostat to make sure plenty of warm air is circulating in your empty home.

You can also use video cameras that you can view from your phone or computer to check on your home. This won’t prevent a pipe from bursting, but it can allow you to at least get a professional there to do a water pipe repair sooner and prevent further damage. 

Wildfires in the Texas Panhandle

12/12/2017 (Permalink)

The Texas panhandle experiences storm situations from ice storms to heavy rain and tornadoes. The residents of the panhandle region are no strangers to wildfires. With our vast open fields meant for crops and grazing, and that wild West Texas wind, we see many grassfires every year during every season. These fires can take days or weeks to put out and the damage they cause is devastating. Our rural residents call on SERVPRO of West Amarillo to clean up their soot and smoke damaged homes. You can see in the photo that this particular wildfire burned right up to this home, but stopped right outside.

If you or anyone you know has damage due to a grass or wildfire call SERVPRO of West Amarillo today at (806) 331-4555

Commercial Fire Damage Restoration

12/8/2017 (Permalink)

Commercial Fire Damage Restoration and Fire Cleanup Services | SERVPRO Industries, Inc.

Commercial Fire Damage Restoration

Fire damage can be very devastating for a business or commercial property. In addition to fire, smoke, and soot damage, water damage caused by firefighting efforts and fire suppression systems may occur. Every hour spent restoring your business back to pre-fire condition is an hour of lost revenue and productivity. If you have a fire emergency, call a SERVPRO Franchise Professional.

 24 Hour Emergency Response
  •  Faster to Any Size Disaster
  •  A Trusted Leader in the Fire and Water Restoration Industry with over 1,700 Franchises
  •  Highly Trained Fire and Water Damage Restoration Specialists

Commercial Fire Damage? Call Us Today (806) 331-4555

Commercial Restoration Presents Unique Challenges

SERVPRO Franchise Professionals have the training, experience, and equipment to manage your commercial fire damage emergency. They will respond quickly and manage the fire restoration project through to its completion—getting your property business-ready.

Commercial Services

12/8/2017 (Permalink)

SERVPRO Commercial Cleaning and Restoration Services | SERVPRO Industries, Inc.

Your commercial property’s appearance speaks volumes to your clients. So when the need arises for professional cleaning or emergency restoration services, SERVPRO of West Amarillo Professionals have the training and expertise to help make it “Like it never even happened.”

  • Retail Facilities
  • Education Facilities
  • Property Management
  • Healthcare Facilities
  • Hospitality Facilities
  • Food Service Facilities

Have Questions? Call Today (806) 331-4555

Commercial Building Restoration Services

We are available 24 hours a day to get your business back up and running. Our expertise includes restoration services for fire and water damage, including electronics restoration and document drying. We are also your business’s best resource for mold remediation. Learn more about our commercial restoration services:

  • Commercial Water Damage Restoration
  • Commercial Fire Damage Restoration
  • Commercial Mold Remediation
  • Commercial Storm and Major Events
  • Disaster Recovery Team

Commercial Building Cleaning Services

Whether your need is removing an odor problem or deep cleaning flooring or carpets, you can depend on a SERVPRO Franchise Professional to get the job done right the first time. They’ll respond promptly and make your workspace look its very best.