Highly Trained Restoration Specialists

SERVPRO of West Amarillo is constantly growing and evolving to provide the best possible services to the Texas Panhandle and surrounding areas. This feat is not attainable in one day, which is why SERVPRO of West Amarillo never stops training its technicians! This involves training before they ever start their careers in the field, daily on-the-job training with each new thing that they encounter, strong and experienced Production Managers to help guide with knowledge and wisdom, weekly training meetings held by Owner, Mark Belew, who holds three Master Restorer certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC), as well as IICRC training themselves when they become certified. We are never truly done learning and hope to continue to grow as individuals and as a company to serve the Texas Panhandle for many more years to come!

IICRC Training and Certification


The Institute of Inspection Cleaning and Restoration Certification (IICRC) certifies and sets the standards for the cleaning and restoration industries. Our Professionals study IICRC standards and best practices in water restoration, fire restoration, mold remediation, carpet and upholstery cleaning, and other cleaning and restoration courses.

Employee Certification Training

The Employee Certification Training is a voluntary, self-paced program designed for SERVPRO Franchise employees. Certification is awarded after successful completion of course materials and an examination. Modules include:

  • Crew Training
  • Fire Restoration
  • Water Restoration
  • Carpet & Upholstery Cleaning

Initial Franchise Training

A 15-day hands-on course at the SERVPRO Corporate Training Facility is the foundation of the SERVPRO training program. This course is primarily for new Franchise owners and covers many restoration topics:

  • Fire Restoration
  • Water Restoration
  • Carpet & Upholstery Cleaning
  • Mold Mitigation


All of our staff have access to web-based training. This voluntary program is designed to be an ongoing, self-paced coaching series for a Franchise's employees. Video presentations and support materials are followed by a knowledge test at the end of each module. This keeps our technicians and office staff up to speed on industry standards and the professional quality you expect.

Continuing Education Classes

SERVPRO of West Amarillo offers both credit and noncredit courses for insurance agents, insurance adjusters, real estate professionals, and Franchise staff. These programs are designed to improve knowledge of emergency mitigation. Courses include:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Understanding Mold in the Restoration Industry
  • Restorative Drying for Loss Control
  • Mitigation Awareness Response Seminar (non-credit course)