Step 1: 24 Hour Emergency Contact 

Step 1 – Making the Call

Contact SERVPRO of West Amarillo for any and all water damage needs. Washing machine or dishwasher leaks? Toilet back-ups? Burst or leaky pipes? Hot water heater issues? Flooded crawlspace? SERVPRO of West Amarillo has emergency crews prepared for any situation 24/7. In addition to calling us, if you have home insurance, it is a good idea to call and file a claim, as water damages can often be more expensive than expected. Make sure to have the claim number and adjuster information ready. Our office staff will be in direct contact with the insurance company throughout the entire process so that we can relieve as much stress as possible from the customer.

We Answer the Phone Ready to Help
Call Today - (806) 331-4555

Water damage can be chaotic and traumatic. When you call us, we understand you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of West Amarillo has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

Move Forward to Step 2: Inspection and Damage Assessment