What our Customers say...


Thank you for your service in assisting my husband and I during this difficult time. Your professionalism and timely service was very much appreciated. Thank you again.

The guys did a great job and my carpet looks awesome!

Thanks for being here for us in our time of need!

Thanks for taking great care of us!

Fast response! Restored more than we thought could be done!

Thank you for working quickly to secure my home.

The crew was courteous, professional, and quick to get the work done.

Thank you for working quickly to get us back in business!

I was impressed by the franchise's onsite personel.

Everything looks great. Thank you!

Great job! Thank you!

Great job! Thank you for taking care of my clients.

The crew was very helpful in our time of need

Thank you for coming each morning and evening to remove and reset your equipment so our customers could enjoy their visit to our salon.

Fun to work with, yet very professional.

Glad to know they are here!

Thank you all for the great services you provide.

I really appreciate the help!

Exceptional job, and very knowledgeable.

Thank you for ensuring that we could continue to care for our patients after the damage to our facility.

Good job with customer service on a difficult claim.  Thanks for taking care of these folks.

The crew did a great job and the product they used left a clean scent.

I would recommend SERVPRO of West Amarillo to my friends or family.

Thank you for helping us stay in business while repairing our building.

Thank you so much!

Great job!

When I had a fire at my home, I thought everything was gone. I was surprised by SERVPRO's efforts and ability to restore my home and my belongings

We were very satisfied with everything they did.

Had no problems with them at all, was all very nice and helpful, worked with my busy schedule.

They showed up and helped me on my worst night, making sure I knew everything was going to be fine.

Very prompt and knowledgeable. They explained the process to us every step of the way!

The staff was friendly, professional, and fun to work with.

Great service and very personable. Would definitely recommend them and use in the future.

Great job!

Very nice and professional people.

Thanks for the immediate help!

Did a great job!!!

They were great! Thank you for cleaning my towels!!!!!

Thank you for all the help! You just helped save my grandmother and mother's home and lives!

Everything from the initial phone inquiry to completion was handled extremely well. Everyone was very helpful, courteous, professional, undertanding, and so kind during the whole process. I can't say enough about Jana and the entire crew. They all went above and beyond in every aspect of the job. Thanks so much!

"You helped me so much through this terrible home break in. The work was wonderful and the support from all of the crew was so helpful to me. It's a terrible situation and everyone was wonderful. I couldn't have made my way through this alone feeling without you! It means so much!"

They did a great job in all of their services to me during this frustrating time. Wendy was very professional and Gilbert was also. I appreciate them so much. They did an awesome job and were very nice. 

We recently had our carpets in our home cleaned by SERVPRO of West ...Amarillo who performed a outstanding job! The team of Wendy and Gilbert were true professionals. We have used other companies in the past and there is no comparison. We highly recommend SERVPRO of West Amarillo. Thank you again for a job well done.

I was thoroughly impressed with this company!  Jana took great care in making sure my husband and I were taken care of.  The items that their company accidentally damage (which is almost inevitable) were replaced.  They were available to help even after normal business hours and prompt getting back to me if I left a message.  I would definitely recommend using their services if you suffer a loss.